Communication and Conflict Resolution
A foundation of personal and professional success lies in understanding yourself, understanding others, and realizing the impact of personal behavior and communication approach on others. This session will provide a better understanding of one’s own communication and conflict resolution styles and the styles of others. We will explore the skills of effective communication and how we can use these skills, especially during times of stress or conflict. We will learn ways to check our assumptions, eliminate our baggage, improve listening, and apply these tools in our personal and professional lives.
Sessions are customized to meet your learning and development goals.
Tracy has presented workshops for our staff over several years. She plans her workshops for her audience. Tracy is prepared, informative, engages workshop participants in a variety of learning activities, and receives high marks on evaluations! I whole heartedly recommend Tracy for your next training!— Jean Kasota